You can order right here on our website. Browse our cakes, choose your size, icing colour, flavour and any extras, then add it to your cart. In the cart you pick pick-up or delivery, your date and time, and pay securely by card. Our How to Order guide walks you through every step.
Looking for something more custom, like fondant work or a wedding cake? Email order@shopnbake.ca with your date, the number of guests, your flavour, your budget and any design inspiration photos, and we'll work with you to create the cake of your dreams.
The same way as a cake: add cupcakes, pastries, gifts or baking tools to your cart and check out online. For custom designs or large quantities, email order@shopnbake.ca.
To make sure your date, details and payment are confirmed together, please place your order on our website or by email at order@shopnbake.ca. That way nothing gets lost in a message thread and you get an emailed receipt straight away.
We recommend booking 2–3 weeks ahead for a simple signature cake. The minimum notice is 5 days, so you can choose any date from 5 days after you order. The earlier the better! Need something today? Can Cakes and the cakes in Ready Today on the home page are already made and can be picked up the same day.
For weddings, large or custom orders, email order@shopnbake.ca at least 14 days in advance with your date, quantity and flavours — and as early as you can, since dates are first-come, first-served. A credit card is required to reserve your date.
Our current flavours are listed on each cake page when you order. If your favourite isn't there, email order@shopnbake.ca and ask about a custom order — we'll let you know what's possible.
Choose Pick-up in your cart, then pick your date and time. Collect your order at 1320 Concordia Ave, Winnipeg, on the date and time you chose. Missed pick-ups are non-refundable.
Want specific flavours in an assorted box? Please call us before pick-up. Requests are not guaranteed.
Yes! We offer local delivery within Winnipeg and the surrounding area. Choose Delivery in your cart, add your address and pick your time slot — exact times aren't guaranteed. You'll get tracking info once your order is on its way.
If no one is home, your order may be left at the door. We are not responsible for theft, damage or weather-related issues after delivery, so please plan for someone to be there. Local delivery is unavailable for orders over $150 — contact us for options on large orders.
For weddings, tiered cakes and large orders, email order@shopnbake.ca with your event date, venue and order details, and we'll let you know the delivery and set-up options for your event.
Keep the cake in its box and carry it flat, with both hands under the base. In the car, set it on a flat surface such as the floor or the trunk — never on a slanted seat or someone's lap.
Keep the car cool, avoid direct sunlight, and drive gently with slow turns and stops. Once home, keep the cake in the fridge and take it out about an hour before serving so the frosting softens and the flavours come through.
Yes. We ship across Canada via UPS and Canada Post. Orders ship once a week on Tuesdays; the cut-off is Sunday at 11:59 PM CST, and later orders ship the following Tuesday.
The date you choose at checkout is the shipping date, not the delivery date. UPS can't deliver to P.O. boxes, so use Canada Post for those. Shipping fees are non-refundable.
Yes, we ship to the U.S. via UPS and Canada Post, on the same weekly Tuesday schedule. Customs, import or duty fees are the customer's responsibility.
Our cake sizes serve: Standard (5″) 4–6 people, Medium (6″) 8–12 people and Large (8″) 15–20 people.
For a big event like a wedding, many hosts pair a cake with cupcakes or pastries so there's something for everyone. Tell us your guest count at order@shopnbake.ca and we'll help you plan the right amount.
If you or a guest has a food allergy or needs a gluten-free treat, please email order@shopnbake.ca before you order so we can tell you what's possible. Please don't assume any item is free of an allergen unless we've confirmed it with you.
To cancel or change an order, contact us at least 3 business days before your pick-up or delivery date. Once production starts, changes may not be possible; partial refunds may be offered at our discretion.
Because our products are perishable, we can't accept returns or exchanges. If something isn't right, email order@shopnbake.ca within 48 hours with your order number and photos. Read the full details in our Help Centre.
Enter your email in the newsletter box on our home page, tick “Email me news, new flavours and offers” when you create an account, or choose “Join the newsletter” in your account. The first time you join, we email you a single-use welcome coupon.
Add your treats to the cart, type the code in the “Have a coupon?” box and press Apply. You'll see the discount and your new total before you pay, and the discount appears on the secure payment page and your receipt. One coupon can be used per order.
Any time, free of charge. Click “Unsubscribe” at the bottom of any newsletter, turn it off in My account → Account details, or use our unsubscribe page (we'll email you a one-click link). You can also write to order@shopnbake.ca. Links and your account take effect straight away; email requests are handled within 10 business days.
Yes. Unsubscribing only stops the newsletter (news, offers and coupons). Order receipts, payment confirmations and account emails such as password resets still reach you.
We follow Canada's Anti-Spam Legislation (CASL). We only send the newsletter to people who signed up for it themselves — the sign-up box is never ticked for you, and buying from us doesn't sign you up on its own. Every newsletter says who it's from, includes our address and contact details, and has a working unsubscribe link. Read more in our Help Centre.
No. We use your email only to send your receipts, account emails and — if you joined — our newsletter. Trusted service providers help us send emails and take card payments securely, and only use your information to do that for us.
We're at 1320 Concordia Ave, Winnipeg, MB R3W 0G6. This is our pick-up location for online orders.
Our office hours are 8:00 AM – 4:00 PM (Winnipeg time), and we answer emails Tuesday to Saturday in the order received. Pick-up times are chosen in your cart when you order.
No questions match your search. Try another word, or email order@shopnbake.ca — we're happy to help.
We answer emails Tuesday to Saturday. Write to us or call — we're happy to help.
